The Client Centre for Providing Information to Foreigners and the Information line for temporary protection will have adjusted operating hours during the Christmas holidays.
Client Centre for Providing Information to Foreigners
The line 974 801 801 will not be in operation for the entire period (from December 22, 2025 to January 2, 2026).
In urgent matters, contact the e-mail address pobyty@mv.gov.cz.
Information line for temporary protection
December 22, 2025
The Infromation line for temporary protection (974 801 802) and the e-mail address ukrajina@mv.gov.cz will be in operation during standard operating hours.
December 23 – 28, 2025
Not in operation.
December 29 – 30, 2025
The Infromation line for temporary protection (974 801 802) and the e-mail address ukrajina@mv.gov.cz will be in operation during standard operating hours.
December 31, 2025 – January 2, 2026
Not in operation.
More information on the operation of the Ministry of the Interior offices during the Christmas holidays can be found here.